Privacy Policy

  1. RESPONSIBLE

WHO IS RESPONSIBLE FOR THE TREATMENT OF YOUR PERSONAL DATA?
Identity: Sercomatex S.A., (hereinafter “Sercomatex”)
Postal address: Generalitat Square, sn 08295 – Sant Vicenç de Castellet (Barcelona) – Spain
Telephone: +34 938 334 242
E-mail: sercomatex@sercomatex.com

  1. FINALS

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
In compliance with the provisions of the European Regulation 2016/679 General Data Protection, as well as any applicable national law, we inform you that at Sercomatex we process the personal data you provide us for the following purposes:
(1) Process your registration as a customer and manage the purchase process.
(2) Shipping of commercial communications about Sercomatex products (emails, phone calls, SMS, PUSH notifications, regular mail, etc.).
(3) Elaboration of commercial profiles based on information obtained from internal and external sources, with the purpose of sending personalized advertising and analyzing your purchase behavior.
(4) Prevention of abuses and frauds (fraudulent activities, denial of service attacks, among others).
(5) Assignment of data to public organizations and authorities (administrative or judicial), as long as they are required in accordance with legal and regulatory provisions.

  1. DATA STORAGE PERIOD

FOR HOW LONG WILL WE KEEP YOUR DATA?
Your data will be kept as long as the contractual relationship lasts, or you request its deletion, as well as the time necessary to comply with legal obligations.

  1. LEGITIMATION

WHAT IS THE LEGISLATION FOR THE TREATMENT OF YOUR PERSONAL DATA?
The legal bases for the treatment of your personal data corresponding to each of the purposes (1) to (5) included in section 2 above (“Purposes”) are as follows:
– Purpose (1): The execution of a contract with Sercomatex in relation to the purchase of products.
– Purpose (2): Express consent granted to Sercomatex at the time of collection of your personal data.
– Finality (3): Express consent granted to Sercomatex at the time of collection of your personal data in relation to the elaboration of profiles based on external sources and the satisfaction of a legitimate interest pursued by Sercomatex in relation to the elaboration of profiles based on internal sources.
– Finalities (4) and (5): Compliance with the legal obligations that apply to Sercomatex.

  1. REcipients

TO WHICH RECIPIENTS WILL YOUR PERSONAL DATA BE COMMUNICATED?
Your personal data will not be transferred to any third party, except to those third parties for which their intervention is necessary for the correct management of the provision of the service (transport companies, financial entities, etc.)
In addition, your data may also be transferred to public bodies and authorities (administrative or judicial) in those cases in which a legal norm so establishes.

  1. RIGHTS

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR PERSONAL DATA AND HOW CAN YOU EXERCISE THEM?
You have the right to access your personal data, as well as to request the rectification of inaccurate data or, as the case may be, request its deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
In certain circumstances, you can request the limitation of the processing of your data, in which case we will only keep them for the exercise or the defense of claims.
In certain circumstances and for reasons related to your particular situation, you can object to the processing of your data. Sercomatex will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
Also, you can exercise the right to data portability, as well as withdraw the consents provided at any time, without this affecting the legality of the treatment based on the consent prior to its withdrawal.
If you wish to exercise any of your rights, you can contact us by sending a written communication to the email address sercomatex@sercomatex.com or to our postal address Plaza Generalitat, sn 08295 – Sant Vicenç de Castellet (Barcelona) – Spain. The request to exercise any of your rights must be accompanied by a copy of an official document that identifies you (DNI, driver’s license or passport).
Lastly, we inform you that you can contact the Spanish Data Protection Agency and other competent public bodies for any claim arising from the treatment of your personal data.
Sercomatex reserves the right to modify this Privacy Policy as a result of a regulatory change or a change in its configuration, so we recommend review it periodically with the objective of being adequately informed about how and why we use cookies.